Shipping

We take great care in delivering your beauty products safely and promptly. All orders are processed and shipped via USPS within 2-3 business days after your order is placed. We carefully package all cosmetic items to ensure they reach you in perfect condition.

To protect the quality and integrity of our cosmetic products, we maintain strict quality control standards during storage and shipping. Each item is thoroughly inspected before packaging.

Returns

We accept returns within 14 days of delivery only for unopened and unused products. Items must be in their original condition and packaging.

Return shipping costs are the responsibility of the customer unless the return is due to our error.

Once your return is received and inspected, a refund will be issued to your original method of payment within 5–7 business days.

Opened, used, or damaged products are not eligible for return.

If you have any questions, please contact us at vivancecosmetics2025@gmail.com