FAQs

Q: Are your products suitable for sensitive skin?

A: Yes! All Vivance Cosmetics products are formulated with gentle, non-irritating ingredients suitable for sensitive and reactive skin.

Q: Where are your products made?

A: All of our formulas are developed and crafted in the USA, using carefully selected active and botanical ingredients.

Q: Are your formulas natural?

A: Yes — we combine natural ingredients with scientifically proven actives for maximum results and safety.

Q: Can I use your products while pregnant or breastfeeding?

A: Our products are free of retinol, parabens, and harsh chemicals, but we always recommend consulting your doctor.

Q: Do you ship internationally?

A: Currently, we ship within the United States only. For international requests, please contact us directly.

Q: How do I use your face cream or serum?

A: Apply a small amount to clean skin after toner. Use daily, morning and/or evening.

Q: What if my order is damaged?

A: Please contact us within 48 hours of delivery with a photo of the damaged item so we can assist you.